We pack and ship your packages every Tuesday and Friday from our warehouse in Zwolle, the Netherlands. Your Kendamas are usually packed by Jennifer, and sometimes by Jordi or Lex.
Over the years we have gotten experience with many different carriers and we found which ones work well to which countries. To make it easy for you to find out your options, Jordi created a tool (which you find at the top of this page) that allows you to to select your country and view all of the information we have for shipping to your country, including:
This is how the shipping cost is determined:
For additional questions or remarks, don't hesitate to contact me through the chat!
- Jordi
For questions about your order:
Below there is some extra (legal) information that is required to have on our website, in case you need it:
Do you have questions about your order regarding delivery? Contact us via info@kendamasenses.nl or call us on +316 48 26 08 15
Right of withdrawal
You have the right to withdraw from the contract within 14 days without stating reasons.
The withdrawal period expires 14 days after delivery.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from the contract by means of an unambiguous statement (e.g. in writing by post or e-mail). You can use the attached model withdrawal form, but you are not obliged to do so.
To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the revocation
If you revoke the agreement, you will receive all payments you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a method of delivery other than the cheapest standard delivery offered by us, without delay and in in any case no later than 14 days after we have been informed of your decision to withdraw from the contract, we will refund you using the same payment method with which you made the original transaction, unless you have expressly agreed otherwise; in any event, you will not be charged for such reimbursement.
Pay attention:
The reflection period does not apply to products that you buy on the street, at home or during day trips for less than 50 euros.
A little backstory on this mystery box:
Kendama Senses has over 1000 old-school Kendamas that’s quite a pile.. And there are more than 100 different types!
That would take an incredible amount of space and logistics, relative to the space and logistics that our webshop currently takes.
And selling old-school Kendamas is not what we do.. What we do is provide you with an incredible variety of brands and the newest products from around the world.
So... In reality, all of those old-school Kendamas just piled up in a room.. Catching dust…
I started dreaming:
What would be much more preferable is if we can send those Kendamas into the world, in a way where they contribute to the people who receive them and the Kendama community.
By selling them for a low price to the Kendama community, so that those players can easily share them with people who show interest playing Kendama.
That way we not only build a more solid financial fundament for our business, it also frees up precious cash that allows Kendama Senses to improve the amount of the newest Kendamas we can provide in our shop.
But why is it important for us to provide players with a wide variety of Kendamas?
We believe that we should provide the European Kendama community with options and opportunities. This allows us to facilitate Kendama players.
We also believe that playing Kendama naturally has many benefits to the development of a person. Especially if consciously used as a tool for self-development
So if we just facilitate Kendama players to make their Kendama-life easier and better, than we help Kendama players bring out the best version of themselves, which we think is the best way to benefit societies as a whole.
Oh right, back to Mystery Boxes..
Yeah so we think that with these mystery boxes we can provide very low cost Kendamas for people part of the Kendama community. And that way they can easily give a Kendama away to introduce a new person..
And if that new Kendama player actually likes Kendama, they can choose to buy a proper starting Kendama.
💡 Let’s summarize:
Providing these Mystery Boxes has the following advantages:
What’s actually in the box?
Well, as I said, there are over a 100 types of Old Kendamas, so it can be anything, but I’ll try to give you and idea of what you can expect:
Let us know through the chat if you have any more questions (about literally anything!) and we'll be happy to help you!
- Jordi