Packages are packed and shipped about twice a week on varying days.
We usually ship with PostNL. For European countries outside of the Netherlands, PostNL will transfer the package to a local delivery company which will bring it to your door. You can always request a UPS or DHL Express upgrade, but extra charges will come along with this upgrade. In the following document you can find the transit times from PostNL.
Search for your country and then look under the "Parcels with Track and Trace" column.
To some countries we also allow you a premium shipping option with DHL Express, with which the package will arrive within 1 week.
If we have questions about the order you placed, such as about fulfilling your special request, we will try to contact you right away. If we are unable to reach you, your order may be delayed.
Would you for one reason or another prefer that we send your package with another carrier? Please contact us as soon as possible before or after placing your order.
For additional questions, don't hesitate to contact me through the chat!
Do you have questions about your order regarding delivery? Contact us via firstname.lastname@example.org or call us on +316 48 26 08 15
Reflection time / return
Right of withdrawal You have the right to withdraw from the contract within 14 days without stating reasons.
The withdrawal period expires 14 days after delivery. To exercise the right of withdrawal, you must inform us of your decision to withdraw from the contract by means of an unambiguous statement (e.g. in writing by post or e-mail). You can use the attached model withdrawal form, but you are not obliged to do so. To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the revocation If you revoke the agreement, you will receive all payments you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a method of delivery other than the cheapest standard delivery offered by us, without delay and in in any case no later than 14 days after we have been informed of your decision to withdraw from the contract, we will refund you using the same payment method with which you made the original transaction, unless you have expressly agreed otherwise; in any event, you will not be charged for such reimbursement.
Pay attention: The reflection period does not apply to products that you buy on the street, at home or during day trips for less than 50 euros.
VAN JAM 9
Kendama is about pushing yourself to learn something new, and one of the best ways to do that is to engage with other players that will motivate and inspire you. Van Jam is a celebration of this, as players assemble to stoke out and jam.
Last year was the return of the jam, and return it did. This only got us more stoked to welcome the community back to Vancouver this year, and so we created this kendama to celebrate. Crafted from a high quality maple with a beechwood tama, featuring Van Jam artwork on our Roddama-designed Kocho shape, this is a dama made for the jam. Available in two different colour-ways.
Kocho shape High quality maple ken Beech wood tama "Beta-beta" Sticky paint Van Jam artwork on tama Vancouver map engraving in big cup
Bottom cup hole for lunar balance Comes packaged in a Van Jam Bandana Extra String and Bearing pack included Avg Weight:77.8 g ken / 81.4 g tama Height: 16.48 cm Tama diameter: 6.15 cm