Shipping & Delivery
|Location||Default cost||Cost on orders over 100€||Free from|
|Rest of the World||30€||-||300€|
Packages are packed and shipped every Monday, Wednesday and Friday.
We usually ship with PostNL. In the following document you can find the transit times.
Search for your country and then look under the "Parcels with Track and Trace" column.
To some countries we also allow you a premium shipping option with DHL Express, with which the package will arrive within 1 week.
If we have questions about the order you placed, such as about fulfilling your special request, we will try to contact you right away. If we are unable to reach you, your order may be delayed.
Would you for one reason or another prefer that we send your package with another carrier? Please contact us as soon as possible before or after placing your order.
For additional questions, don't hesitate to contact me through the chat!
For questions about your order:
- Reach out through the chat, or
- Send an email, or
- Call us on +316 48 26 08 15
Do you have questions about your order regarding delivery? Contact us via email@example.com or call us on +316 48 26 08 15
Reflection time / return
Right of withdrawal
You have the right to withdraw from the contract within 14 days without stating reasons.
The withdrawal period expires 14 days after delivery.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from the contract by means of an unambiguous statement (e.g. in writing by post or e-mail). You can use the attached model withdrawal form, but you are not obliged to do so.
To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the revocation
If you revoke the agreement, you will receive all payments you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a method of delivery other than the cheapest standard delivery offered by us, without delay and in in any case no later than 14 days after we have been informed of your decision to withdraw from the contract, we will refund you using the same payment method with which you made the original transaction, unless you have expressly agreed otherwise; in any event, you will not be charged for such reimbursement.
The reflection period does not apply to products that you buy on the street, at home or during day trips for less than 50 euros.
MAX IS PRO!
Max joined our team a couple years ago and quickly became part of the family. From coming out for jam night, to working in the Terra shop, to now sharing Terra with the European scene, we're stoked to have him on board in such a big way.
This batch is made from maple, with a beechwood tama. A classic combination that is a go-to favourite of Max's for it's reliable playability.
A note from Max on his new shape:
"For my shape I wanted to mainly focus on taps, kenflips, and lighthouses. I wanted a shape that would compliment the other pro shapes Terra has and not try to make the perfect all-arounder. This brought me to the Gyro shape. Tall, balanced, with just a small base cup hole to still smack lunars, this shape really fits the new gen juggle lines that we see a lot of today. I love Rod's Kocho shape, so I used that as the template and changed dimensions from there. I took a lot of inspiration from the old Grain Theory Nic Stodd shape. That shape really formed my idea of what the best kendama shape should be. This shape really turned out better than I could have hoped, I'm sure you'll unlock that next kenflip or tap you're chasing with it <3." -Max
Maple Ken / Beech Tama
Herb the frog engraved on the ken
Small bottom cup hole for lunar balance
ベータ-ベータ ("beta-beta") sticky paint
Extra string and bearing pack included
Avg Weight: 76.2 g ken / 79.8 g tama
Ken Length: 165.0 mm
Tama diameter: 61.5 mm